Returns & Exchanges

Due to the perishable nature of our baked goods, we cannot accept returns once products have left the bakery. However, we are committed to your satisfaction and will offer a credit or replacement if your order does not meet our quality standards.

Return Process

• 1.
  Contact Us Immediately

  Please notify us within 24 hours of pickup or delivery if there is an issue with your order by calling our shop or emailing our support team.

• 2.
  Provide Documentation

  Share your order number and include a clear photograph of the product and packaging to help our bakers assess the quality concern.

• 3.
  Quality Assessment

  Our pastry team will review your request to determine if the item was damaged in transit or deviates from our traditional recipes.

• 4.
  Resolution Selection

  Depending on the situation, we will issue a store credit for a future treat or arrange for a fresh replacement of your items at no additional cost.